Frequently Asked Questions
1. What sizes do you carry?
Currently, we have kids' outfits from about ages 1–14, with a few pieces up to age 16. Each outfit listing includes measurements (chest, waist, length) so you can find the right fit.
2. How long can I keep the outfit?
Our standard rental period is 3 days (enough for a weekend event) or 10 days (enough for 2 weekends). Need extra days? Just let us know in advance, and we can extend for a small additional fee.
3. How much does it cost?
Rental fees are listed on each outfit and currently range from $10–$30, depending on the style and detailing.
4. Do I need to clean the outfit before returning it?
Nope! We handle all cleaning and care after the outfit is returned. Please don't try to wash or alter the outfit yourself.
5. What happens if the outfit gets dirty or damaged?
- Normal wear and tear is fine.
- Major damage (rips, stains, missing embellishments) or loss may incur a repair/replacement fee (up to the item's replacement value).
- For peace of mind, you can add optional damage protection fee at checkout.
6. Where do I pick up and drop off?
For the pilot program, pick-up is from Redwood City, and we offer free delivery to Redwood City, San Carlos and Belmont. We'll coordinate the exact location and time when you book. Please reach out about delivery to other neighborhoods.
7. Can I try the outfit on before renting?
Yes! We can arrange local try-ons by appointment so you feel confident about the fit before your event.
8. What if I return the outfit late?
Please return on time so other families can enjoy it. Late returns may be charged $10 per day.
9. Do you accept donations?
Yes! We're building this as a community-sharing closet. If you have gently used kids' Indian outfits your child has outgrown, we'd love to add them to the rental collection.
10. How do I book?
Add the outfits you'd like to your cart, pick your rental start date and reserve. We'll hold your outfits for 48 hours while you pay on Venmo to details shared at checkout — we'll email you the amount and what to put in the payment note. Once your payment arrives, we'll confirm your booking by email and message you to arrange pickup.
If payment hasn't arrived within 48 hours, the outfits are released for other families to book.
Still have questions?